Privacy Policy

At Termi Guard Pest Control, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

  • Personal Identification Information: This includes details such as your name, email address, phone number, billing address, and any other information you provide during your communication with us.
  • Non-Personal Identification Information: This includes data such as your IP address, browser type, device information, and other technical data that helps us improve the functionality of our website.
  • Payment Information: When you make a payment for services, we may collect payment details such as credit card information or bank details, which are processed through a secure payment gateway.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To deliver pest control services as requested, including scheduling, performing treatments, and providing customer support.
  • Communication: To respond to your inquiries, send service updates, and inform you about promotions, special offers, or other relevant information.
  • Improve Our Services: To enhance our website, optimize user experience, and provide better pest control solutions.
  • Billing and Payment: To process payments and manage billing for services rendered.
  • Legal Compliance: To comply with legal obligations or resolve disputes if necessary.

3. How We Protect Your Information

We take the protection of your personal information seriously and use industry-standard security measures to safeguard it. This includes encryption, secure servers, and regular security assessments to prevent unauthorized access to your data.

However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, email service providers, and customer support platforms. These third parties are obligated to protect your information and use it only for the purposes outlined in this Privacy Policy.

We may also share your information if required by law, or if necessary to protect our legal rights or prevent fraud.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and customize the website to suit your preferences.

You can disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

6. Your Rights and Choices

As a user, you have the following rights concerning your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections or updates to your personal information.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.